NFPA Customer Support

NOTE: We are experiencing longer than normal delays in fulfilling physical orders due to a local state advisory to close non-essential businesses; however, orders of digital products will be promptly fulfilled. In order to begin the fulfillment process we will charge your payment method (credit card, etc.). If delays extend beyond the state advisory dates, we will gladly work with you to make other arrangements of your physical products.


Ordering and payment and shopping cart

Ordering and payments
 Product Questions and Support
Products & Solutions

General information

General information
 Online submissions of public input and comments Public Inputs, Public Comments, and NITMAMs managing your preferences
Manage your preferences

Contact us

Our customer support team is available to assist you Mon-Fri, 8:30 am - 5:00 pm EST. 

Customer Contact Center, 11 Tracy Dr., Avon, MA 02322

1 Batterymarch Park, Quincy, MA 02169

  • +1 800 344-3555 (U.S. & Canada)
  • +1 855 274-6525 (U.S. & Canada)
  • +1 617 770-3000 (International)
  • +1 800 593-NFPA  (U.S. & Canada)
  • +1 508 895-8301 (International)